Services such as behind-the-wheel driving tests and standard driver’s licenses now require appointments at certain Illinois Secretary of State facilities.
Questions such as “do you have an appointment?”, and the occasional letdown, “all our appointments are full,” circulated Friday outside the driver services facility in Lombard.
That’s because the Illinois Secretary of State’s office this month is retooling a variety of procedures to avoid crowds and lines at DMVs caused by COVID-19 backlogs.
What that means is, as of Monday, many Illinoisans will need to make appointments for services such as behind-the-wheel road tests, REAL IDs, standard driver’s licenses, and ID cards at certain locations. The change was rolled out earlier at some sites.
Appointments for those services are required at the following locations: Aurora, Bridgeview, Des Plaines, Joliet, Lake Zurich, Lombard, Melrose Park, Midlothian, Naperville, Plano, Schaumburg, Waukegan and Woodstock, plus three Chicago offices.
Scheduling can be done online at ilsos.gov or by phone at (844) 817-4649.
Walk-ins are still allowed for people seeking vehicle titles, or for renewing license plate stickers — but please don’t, officials say, since stickers are easily obtainable online. Customers can also order duplicate licenses and driving records on the ilsos.gov website.
At the same time, Secretary of State Jesse White is introducing a new program estimated to allow thousands of safe drivers to renew their licenses or ID cards remotely.
Read more here.
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